Return and Exchange Policy

All Natural Jewelry

• All orders require a 30% non-refundable deposit
• All orders will be held up to 30 days of completion.
• After 30 days, 30% will be considered the restocking fee.
• Up to 30 days of receiving item(s) are item(s) returnable with a 30% restocking fee
• Item(s) subject to fair market value
• Item(s) will go through inspection to be eligible to return

All Lab Jewelry

• All orders require a 50% non-refundable deposit
• All orders will be held up to 30 days of completion.
• After 30 days, 50% will be considered the restocking fee.
• Up to 30 days of receiving item(s) are item(s) returnable with a 50% restocking fee
  
• Item(s) subject to fair market value
• Item(s) will go through inspection to be eligible to return

All Fine Jewelry 

• All orders require a 30% non-refundable deposit
• All orders will be held up to 30 days of completion.
• After 30 days, 30% will be considered the restocking fee.
• Up to 30 days of receiving item(s) are item(s) returnable with a 30% restocking fee
• Item(s) subject to fair market value
• Item(s) will go through inspection to be eligible to return
  

All Custom Jewelry 

• All orders require a 30% non-refundable deposit.
• All orders will be held up to 30 days of completion.
• All sales are final.

RETURN/EXCHANGE

• We ask you please return/exchange your item(s) with a team member.
• Do not ship your item without contacting us.
• We are not responsible for any lost or stolen incoming packages.