Example Product

Shipping Information

We carefully package every order to ensure your jewelry arrives safely and securely.

• Orders are processed within 1–3 business days.

• Shipping time may vary depending on product availability or customization requirements.

• Some jewelry pieces may require additional time if they are made to order or specially sourced.

Once your order is ready for shipment, you will receive a confirmation email with tracking information.

For questions regarding shipping or order status, please contact our team at:

info@polijewelers.com

Because many of our jewelry pieces are specially sourced or created, our return policies vary depending on the item purchased.

Natural Diamond Jewelry

• 30% non-refundable deposit required

• Returns accepted within 30 days with a 30% restocking fee

• Items must pass inspection before approval

Lab Diamond Jewelry

• 50% non-refundable deposit required

• Returns accepted within 30 days with a 50% restocking fee

Fine Jewelry

• 30% deposit required

• Returns accepted within 30 days with a 30% restocking fee

Custom Jewelry

• Custom pieces are final sale

All returned items must be in their original condition and are subject to inspection.

For return requests, please contact our team before sending any item back.

📧 info@polijewelers.com